Privacy Policy

Last Updated: March 4, 2026

Effective Date: March 4, 2026

1. Introduction

This Privacy Policy describes how Undead Raid: Mystic TD ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile game Undead Raid: Mystic TD (the "Game"), our website (the "Site"), and any related services we provide (collectively, the "Services").

This Privacy Policy applies to all users of the Services, including players, visitors to our website, and customers who make in-app purchases. By using the Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide

Account Information: When you create an account or register for the Game, we may collect your username, email address, and other information you provide during the registration process.
Contact Information: When you contact our support team, we may collect your name, email address, phone number, and other information you provide to help us assist you.
Payment Information: If you make in-app purchases, we may collect payment information such as your credit card details, billing address, and transaction history. However, this information is processed by third-party payment processors such as Apple App Store, and we do not store your full payment details.
User-Generated Content: If you participate in our community features, such as forums or social media integration, we may collect any content you post or share through the Services.
Survey Responses: If you participate in surveys or feedback forms, we may collect your responses and any additional information you provide.

2.2 Information We Collect Automatically

Device Information: We may collect information about your device, including device type, model, operating system version, unique device identifiers (UDID), mobile network information, and hardware specifications.
Usage Information: We may collect information about how you use the Game, including gameplay data, progress, achievements, character statistics, time spent playing, and interactions with other players.
Location Information: With your permission, we may collect your approximate location information to provide location-based features, such as region-specific content or events. You can disable location services at any time through your device settings.
Log Information: We may collect log information, including IP addresses, access times, pages viewed, clicks, navigation paths, and other usage data when you visit our website or use the Game.
Crash Data: If the Game crashes or experiences an error, we may automatically collect crash reports and error logs to help us diagnose and fix technical issues.

2.3 Information from Third Parties

Social Media Platforms: If you connect your social media account to the Game, we may collect information from your social media profile, such as your name, profile picture, and friend list, in accordance with the permissions you grant.
Service Providers: We may receive information from third-party service providers who assist us with providing the Services, such as analytics providers, payment processors, and customer support platforms.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide and maintain the Services
To personalize your experience and provide customized content, such as tailored gameplay recommendations or targeted advertisements
To improve the Services through data analysis and user feedback
To process in-app purchases and manage your account
To communicate with you, including sending important updates, support messages, and promotional offers
To detect, prevent, and address technical issues, security breaches, and fraudulent activities
To comply with legal obligations and enforce our terms of service
To conduct research and development to enhance our products and services
To protect the rights, property, and safety of our users, ourselves, and the public

4. Information Sharing

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, payment processing, analytics, customer support, and marketing. These service providers are contractually required to protect your information and use it only for the purposes for which we disclose it.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as court orders or subpoenas.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company, your information may be transferred as part of the transaction.
With Your Consent: We may share your information with third parties with your explicit consent, such as when you choose to share your gameplay progress on social media.
Protection of Rights: We may disclose your information to protect the rights, property, or safety of Undead Raid: Mystic TD, our users, or others, including to enforce our agreements, policies, and terms of service.

5. Security

We take reasonable technical and organizational measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, regular security audits, and employee training.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Children's Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

7. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws:

Access: To access and obtain a copy of your personal information we hold about you
Rectification: To correct or update your personal information if it is inaccurate or incomplete
Erasure: To request the deletion of your personal information, where we have no legal basis to continue processing it
Restriction: To request that we restrict the processing of your personal information in certain circumstances
Data Portability: To request a copy of your personal information in a structured, commonly used, and machine-readable format
Objection: To object to the processing of your personal information for direct marketing purposes or based on legitimate interests
Withdrawal of Consent: To withdraw your consent where we are relying on consent to process your personal information

To exercise any of these rights, please contact us using the information provided in Section 10. We will respond to your request in accordance with applicable law.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and to analyze how our Services are used. Cookies are small data files that are placed on your device when you visit a website.

Essential Cookies: These cookies are necessary for the proper functioning of our website and cannot be disabled in our systems.
Analytics Cookies: These cookies help us analyze how users interact with our website and improve its performance.
Marketing Cookies: These cookies may be used to deliver personalized advertisements based on your interests and browsing history.

You can control the use of cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of the Services after any changes to this Privacy Policy will constitute your acceptance of such changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: qingheng43453@sohu.com

Phone: +372 8194 7930

Address: 123 Shadow Lane, Purgatory City, Hell 66666

We will respond to your inquiry as soon as possible, typically within 24-48 hours during business days.